Some very good reasons to cover your products under the Austin N.C., Inc. Continuous Support Program (CSP) Agreement

Insure your investment by subscribing to the Austin N.C., Inc. maintenance program (CSP).

Economical access to software enhancements and new releases
Unrestricted access to technical support via phone, email & web
Protection of your investment in your Austin N.C. products
Discounts for additional products and services
Access to our extensive postprocessor library

The table below compares CSP bendfits with non-CSP benefits.

Please refer to the CSP Agreement for the terms and conditions of the program. Third-party products are not available for CSP benefits. You receive the vendor's original warranty, and Austin N.C., Inc. can assist you in contracting for support coverage directly with such vendors.

Comparison of Benefits


Item	CSP	No CSP
Technical Support	Unlimited contact with technical support personnel. Priority response.	No contact with technical support personnel. Not available.
New Product Licenses / Enhancement Release / Maintenance Release	New modules and options receive a 10% CSP member discount. Software enhancement releases at no charge. Software maintenance releases at no charge.	No discount. Software enhancement release at list price. Software maintenance release at list price.
Notification	Priority notice of new software releases.	Not notified.
Special Perks	Advice and counseling on the use and maintenance of Austin N.C., Inc. products. Trade-in credit when changing environments. Receive protection from price increases during the term of the contract	Not applicable. Not applicable. Not applicable.